Who we are
At Pools by James, we are committed to protecting the privacy and personal information of our fabulous clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, www.poolsbyjames.com. By accessing or using our website, you consent to the terms and conditions of this Privacy Policy.
Information We Collect When you visit our website, we may collect certain information about you, including:
- Personal information you voluntarily provide, such as your name, email address, phone number, and postal address, when you fill out forms or contact us through our website.
- Non-personal information, such as your IP address, browser type, operating system, and referring URLs, which may be collected automatically through the use of cookies or other tracking technologies.
How We Use Your Information The information we collect is used to provide, maintain, and improve our services, as well as to communicate with you. Specifically, we may use your information to:
- Respond to your inquiries and requests for information about our pool design, construction, and installation services.
- Send you promotional materials, newsletters, or other marketing communications about our fabulous offerings, events, or specials.
- Analyze website usage trends and preferences to enhance user experience and optimize our website performance.
- Comply with applicable laws, regulations, or legal processes.
Information Sharing and Disclosure At Pools by James, we do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, such as website hosting, data analysis, or customer service. These third parties are bound by confidentiality agreements and are required to keep your information secure.
We may also disclose your information if we believe it is necessary to protect the rights, property, or safety of Pools by James, our clients, or others, or to comply with a court order, legal process, or government request.
Cookies and Tracking Technologies We use Google Analytics 4 (GA4) to collect and analyze website usage data. GA4 uses cookies and similar tracking technologies to collect information about your interactions with our website. The data collected is used to generate reports and insights that help us improve our website and services. You can opt-out of GA4 tracking by using the Google Analytics Opt-out Browser Add-on.
Third-Party Links Our website may contain links to third-party websites or services that are not owned or controlled by Pools by James. This Privacy Policy does not apply to those websites or services, and we encourage you to review the privacy policies of any third-party sites you visit.
Data Security We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to remove the information from our systems.
Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other legal or operational reasons. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Us If you have any questions, concerns, or fabulous feedback about this Privacy Policy or our privacy practices, please contact us at:
Pools by James
Email: [email protected]